SELLER TERMS

These terms and conditions create a contract between you and Cossue (the “Agreement”). Please read this Agreement carefully. To confirm your understanding and acceptance of the Agreement, click “Agree” or sign the Agreement. You must agree to this Agreement if you wish to sell goods through Cossue.

Cossue’s Terms of Service located at: https://www.Cossue.com/terms-conditions, are also included in this Agreement and apply to your and Cossue’s activities under this Agreement.

ONCE YOU AGREE TO THIS AGREEMENT, IT WILL REMAIN IN EFFECT UNTIL YOU OR Cossue TERMINATES IT.

 

OVERVIEW

Cossue.com buys, markets, and sells luxury designer items and accessories.

You would like Cossue to sell the items that you have submitted to us or that we have collected from you (collectively, the “Property“). When you submit your item for review through your portal you agree that all listing prices will be determined at Cossue’s sole discretion unless previously agreed in writing and are firmly non-negotiable.

We look at multiple metrics to evaluate your submission, to name a few :

  • Brand Resale value – Some brands retain their value better over time than others and are largely unaffected by shifting micro trends. In-fact brands such as Louis Vuitton, Gucci, Chanel, Hermes, Prada can often earn you more in time than their original cost initially.
  • Item condition – We accept items ranging from Fair to Pristine (please refer to our condition guide for details) but the closer your item is to pristine the higher price it will command.
  • Current market trends – Using real-time market research we stay up to date with the current market trends on styles, patterns, categories, brands among other factors. We price your item to find the best balance between a price acceptable to you & what the market would offer.
  • Recency – Items from the latest catalog collections would naturally garner higher price than old pieces. Notable exception of this would-be vintage items which can be priced significantly higher depending on the current market trend.
  • Your Product Listing – We can’t stress this enough, for this being the factor that would influence your product’s resale price the most. The Quality of your submission would be a major factor is dictating your price terms.

 

Once your submission is approved, it will be published on the website and will be concurrently marketed to our partners.

You will be informed when your listing is purchased by a buyer. You will have an option to send the item on your own through your chosen courier provider in which case the item’s ownership lies exclusively with you till we receive the final possession; else you can opt for our pickup service which will be conveyed to you with accompanying guidelines.

After Cossue receives or picks up the item from you, we will send you an email in accordance with “Notices” confirming the item/items received. Once the item has been evaluated, inspected, and authenticated by Cossue’s authentication team, In case the item is a buyout, your payment will be released to the registered payment methods as submitted by you within the stipulated window, else if your product was sold under consignment, your order will be processed further to be delivered to the final buyer.

 

DELIVERY OF PROPERTY; RISK OF LOSS; INSURANCE

You are responsible for all risk of loss or damage to the Item until Cossue takes physical possession of it; however, if you use Cossue’s approved, pre-paid shipping label and approved method of shipment to ship your item, we will assume the risk of loss or damage to the Property upon shipment. A “Shipment” means items of Property that are shipped together under one Cossue approved, pre-paid shipping label.

If an item of Property is damaged, stolen, or lost while in Cossue’s possession, it will be treated as Sold you will be compensated the listed price it was initially approved at.

 

RENEGING ON A SALE

Unlike our peers we do not follow the common consignment practice of locking on to your item upfront without assuring a sale.

For that to work we rely on our sellers to practice good faith with our seller terms. You can keep possession of your item until its sold and only then ship it to us for further authentication & verification stages.

In case you have a change of heart about selling your pieces we expect you to inform us immediately and your item will be taken down within 3 Business days.

When you submit for our seller privileges, you agree to the following terms in case you fail to honor the sale :

  1. If a sale is communicated to you and you renege on the same, your seller privileges will be terminated with immediate effect with no exceptions.
  2. We will settle any pending dues to be paid out if accrued under your account and deactivate access to seller options for the entirety of your association with us.
  3. In order to prevent any further attempts to access aforementioned privileges we may put your eponymous payout method on our negative list.

 

UNAUTHENTICATED, COUNTERFEIT, STOLEN or misrepresented Items

You are responsible for ensuring the authenticity and accuracy of all items you submit to us. If Cossue cannot confirm the authenticity of any item or find significant discrepancy between the evaluation results and the initial submission you had provided, we shall have the right in its sole discretion to refuse to accept the item. If Cossue determines at any time that an item is counterfeit, we shall notify you that it has made such a determination and you will have an opportunity to provide proof of purchase/other proof of authenticity acceptable to Cossue.

You acknowledge and agree that any item Cossue finally determines to be counterfeit will only be returned to you after reimbursement of all costs incurred by us for pickup, authentication, evaluation and return shipping. If you fail to claim the item back the item will be destroyed.

You acknowledge and understand that Cossue is subject to laws and regulations relating to claims that relate to items that are counterfeit, have been stolen, or otherwise violate applicable law IPR laws. Cossue takes such incidences seriously and reserve the right o report them as such to concerned authority in addition to barring the account from further interactions with us.

 

TITLE TO PROPERTY

You will continue to own and have title to each item until that item is “Sold“. An item will be considered Sold when:

(a) it is sold by Cossue to a customer and not returned to us within the period specified in Cossue’s then-current Return Policy (see www.cossue.com/return-policy); or

(b) it is lost, stolen, damaged, or destroyed while in Cossue’s possession.

(c) It is directly bought out by Cossue, in which case the title of property is transferred to Cossue when both you have signed the dated buyout agreement and we have accepted the product. Failure of any one of above will void such transfer.

 

COMMISSIONS AND PAYMENT

Consignment rates & payment method

We offer a variable commission structure wherein the more your sell the Lesser will be our commision:

Our payment structure is as follows

For Total account sale value upto Rs 2.5 Lac/ $3300                     25%                       Payout  75%

For Total account sale value Rs 2.5 Lac – 4 Lac / $5300               22%                       Payout  78%

For Total account sale value Rs 4 Lac- 6 Lac / $8000                     20%                       Payout  80%

For Total account sale value above Rs 6 Lac / $8000                     18%                       Payout  82%

An additional payment processing charge of up to 2.5% will be levied on the final payout amount depending on the payout currency and method.

Conversion of any portion to site credit* will earn you an additional 5% of the amount converted.

*Site credits are non-transferable, non-refundable and hold no expiry date.

 

Payments- After the passage of statutory return period as outlined in our return policy your account dashboard will be updated with your payout balance. You can request a payout through your account portal & your withdrawal request will be processed with 72 Hrs of it’s receipt.

Please note, depending on the chosen payment method it may take anywhere between 2-6 Business days for the payout to reflect in your bank account after it has been approved and processed. If you choose your payout via store credit, your account will be credited right away.

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

you expressly understand and agree that:

your use of Cossue’s services is at your sole risk. Cossue’s consignment and other services are provided on an “as is” and “as available” basis and we expressly disclaims all warranties of any kind, whether express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and noninfringement. Cossue makes no warranty that (a) our services will meet your requirements or (b) our services will be uninterrupted, timely, secure, or error-free. no advice or information, whether oral or written, that you obtain from Cossue or through or from the site or Cossue’s services shall create any warranty not expressly stated in these terms.

Cossue and its affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages or for damages for loss of profits, goodwill, use, data, or for other intangible losses resulting from: (a) the use or the inability to use Cossue’s services or the site; (b) unauthorized access to or alteration of your transmissions or data; (c) the activities contemplated by this agreement; or (d) any other matter relating to Cossue’s services or this agreement.

in no event will Cossue’s liability exceed the amount it has actually received as a result of selling your item on your behalf.

the foregoing disclaimers and limitations are a fundamental part of the basis of Cossue’s services, and Cossue would not enter into this agreement without such disclaimers and limitations.

please seek the advice of appropriate professionals regarding the terms of this agreement and the evaluation of any specific opinion, advice, product, service, or other content.